Hounslow Council Seeks Feedback on Children's Services
Families invited to share their experiences
Two surveys are running until the end of this month. Picture: Hounslow Council
January 23, 2026
Hounslow Council has launched a major engagement drive inviting families to share their experiences of children’s services, as part of a national programme aimed at improving early support for young people.
The initiative forms part of the Families First Partnership Programme, a nationwide effort to ensure councils are providing the right help at the right time, particularly for children and families who may need support before issues escalate.
Two surveys are now open to residents — one designed for young people who have used children’s services, and another for adults. All responses will remain anonymous. The surveys are available until Saturday 31 January via the council’s Let’s Talk Hounslow platform.
Council officers say the feedback will play a central role in shaping how services are delivered in the future. Residents’ insights will help identify what is working well, highlight areas for improvement, and ensure that support is designed around the real needs of families.
Hounslow Council is particularly keen to gather views from anyone with direct experience of the borough’s children’s services, including:
- Children’s Social Care, including those linked to a social worker or alternatively qualified worker
- Early Help Adolescent Support and Prevention Team (ASaP) — formerly the Adolescent Support Team — covering youth offending, exploitation (including grooming, anti‑social behaviour, and online, sexual or criminal exploitation), identity‑based harm and school exclusions
- Early Help for children with disabilities, including families supported by a family support worker or those accessing Short Breaks
- Family Group Conferencing, where families work with an independent coordinator to develop a care plan
Councillor Samia Chaudhary, Cabinet Member for Education, Children, Skills & Employment, urged families to take part.
“Listening to children, young people and families is essential to making sure our services truly meet their needs,” she said. “By sharing their experiences, residents will help us build earlier, more joined‑up support that makes a real difference at the right time. I would encourage all families and young people who have engaged with children’s services to take advantage of this opportunity to shape the future of children’s services in Hounslow.”
Residents can complete the surveys online, and physical copies are also available at Hounslow’s Community Hubs and Libraries for those who prefer to take part in person.
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